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People Operations Specialist

People Operations Specialist

Location: Toronto, Canada

Guestlogix is Making Air Travel a Great Experience Again!

Chances are you’ve been an airline passenger at some point in your life. You’ve likely had a similar on-board experience on every flight, and rarely found it to be modern and personalized. Guestlogix is changing how consumers feel about travel and how airlines provide a personalized and high-impact onboard retail experience for their passengers, while increasing revenues and profitability and boosting passenger loyalty like no other industry provider can. Check us out at

We're looking for talented, innovative leaders who want to join our crew to make it happen. Our crew gets the job done by owning problems and collaborating on solutions, with a customer first sense of urgency, and passion and dedication to make air travel a great experience again.

Your Mission:

You will thrive in this diverse people operations role, supporting functions such as payroll, benefits, recruiting, onboarding, operational administration and more, touching all areas of the ‘people function’. This is a ‘roll up your sleeves’ opportunity to get involved in grass roots people operations strategies and programs.   You will contribute to culture-development initiatives, and our people-focused initiatives that enable and motivate our colleagues to do awesome things.

Smart, caring, customer first, results orientation, and a desire to win are but a few of the characteristics that make up our team. If this sounds like you, get on board!

As a crew member, your role is to:

  • Provide operational support for all payroll, benefits, data tracking and reporting.
  • Provide support for talent attraction and recruiting activities, including phone screening, research, meeting coordination, and providing an overall high-quality hiring experience.
  • Participate in the development of onboarding and integration programs, working with stakeholders to ensure a high-quality experience that sets up our colleagues for success.
  • Be a culture champion by participating in enabling committees (social, volunteer, etc.) and influencing our team members to be active participants in creating a culture of performance, results, learning, transparency, community, and collaboration.
  • Provide support on the research, design, and development of HR initiatives in support of the HR strategy, using expert knowledge of the client area.
  • Provide guidance and input on organizational issues, and collaborate with leaders and employees to drive a culture of diversity and inclusion.
  • Identify trends through research, analytics, and devise action plans to resolve organizational issues.
  • Provide interpretation and guidance on application of policies and procedures.


You make our crew stronger with the following:

  • Post-secondary education in Human Resources or a related field; and hold a CHRL / CHRP.
  • 3-5 years of experience in a similar role.
  • Experience working within software / solutions teams, with international operations.
  • Well-developed experience of several areas of human resource disciplines including payroll, benefits, operational management, employee relations, diversity, performance management, and employment laws.
  • Demonstrated capability in supporting business through transformation and change.
  • Experience working with a variety of HR systems and tools, and reporting.
  • Well-developed relationship development, project management, and communication skills.


Working with our crew at Guestlogix:

Join us on our journey to make air travel a great experience again. Our crew enjoys a comfortable, open and casual environment, collaborating with an exceptional team of Agile based technology innovators. You have the flexibility and autonomy to innovate within small teams to build the ‘first to market’, mobile-first platform, using modern tools and methods. As if that is not enough, we provide you with a competitive salary and benefits, and provide you with the flexibility to manage work and life, along with virtually unlimited developmental opportunities to grow your skills and learn together on our journey. 

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